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thredup reviews bbb

There are brands I’ve gotten from thredUP that I would never even dream of buying at retail. Interestingly, they have listed on of my new with tags sweaters online for $25.99. The overall rating of the company is 2.0 and consumers are mostly dissatisfied . I have never seen the Chat function work. Specific Search. Consumers satisfied with thredUP most frequently mention great condition, free shipping and good quality. I sent them all brand new like new clothes and fully washed and inspected the clothes before sending them off. Let the consignor beware. I checked every item. I believe this was in June or July 2020. By the time I received this, I could not access the items listed. The consignor would receive somewhere between 40 or 50% of the proceeds. Share. The items were sent in the same box. © 2004-2021 ComplaintsBoard.com. Useful. Online Shopping in Oakland, CA. ". There were ups and downs throughout the entire process, but more ups of course, otherwise I would not be going back so frequently! If you are seller, like other people said, be away. You have no way to speak to anyone at this company. 167 thredUP reviews. SCAM SCAM SCAM! I see them listed on their site but they're not even crediting me for them. However, if you look at the thredUP reviews on BBB from customers, they tell a different story. About half of them were new. After reviewing, they accepted 18 out of the 24 items. My massive polka dot bag of high quality, name brand clothing only scored a grand total of $7.40 of thredUP credit (back then, they used to give you credit in the store as an option). Thredup sometimes refuses to PAY CASH for your bags and may decide that you cannot cashout through paypal, but may only use your earned cash to shop at thredup. Apparently I was supposed to ask for the clothes within seven days after the listings went up, but I could not access the account to do that. After a few months, I contacted and asked what the status was. Review of ThredUp Pro’s. You got a bag and a free shipping label. Discuss the issues you have had with thredUP and work with their customer service team to find a resolution. Asking for the items back was not an option unless you paid ThredUp. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. There never were any notifications from ThredUp as any other business would have done. First, this is not a consignment store. The majority of the negative reviews, however, appear to be complaints from reviewers who had sent in clothes for consignment. Bottom Line. Customers who choose to sell through ThredUp can mail in their clothing for cash, and buyers can purchase used clothing for bargain basement prices. Having read about bed bug transmission, a soiled pair of ladies' panties in the pocket of a purchased jacket and receipt of stained clothes, I would NEVER buy anything from this outfit. First I sent my bag in at the May 2020. I closed those accounts more than a year ago. Useful. I made several hundred dollars. Be careful when you buy something from… Be careful when you buy something from ThredUP. A free inside look at company reviews and salaries posted anonymously by employees. Date. Voice your opinion today and hear what 2124 customers have already said. I used it mostly out of convenience and because I like the idea of consignment and recycling your clothes. ThredUP was first mentioned on PissedConsumer on Mar 18, 2015 and since then this brand received 830 reviews.. ThredUP ranks 491 of 2120 in Footwear and Clothing category. While thredUP customer service does respond to each of the thredUP reviews on BBB, it … In the beginning, I created an account to shop. ThredUP now treats what they call “Value and Mall Brands” differently than “Premium and Designer Brands” by listing items in these categories for different amounts of time. That is the nuttiest of all and downright laughable. I filed a report with this BBB. A free inside look at company reviews and salaries posted anonymously by employees. That's how they get ya! Re cently, my wife ordered 3 dresses online that totaled about $85, but with a coupon code would have been around $25! Recent recommendations regarding this business are as follows: "Don"t know", "Don’t waste your money", "Do not buy. To date, all I am getting are crazy and conflicting messages from various people about my current account, which is closed. Share. The last message asked me whether I wanted to "merge" my accounts! General Search. ThredUP definitely doesn't have an F on the Better Business Bureau - they actually have an A: I did sign on and could get online, but everything is blank. I got screwed! There is false advertising happening here. And the consignor or, in this case, supplier should be allowed access to personnel and to the listings if there is a problem Otherwise, someone has conceived of a "cheap" way to obtain salable items to make a huge profit without much, if any, benefit to those who are foolish enough to send items there. Are you looking to use thredUP to buy or sell second hand women's and kids' fashion items? ThredUP.com Reviews ( 2 Reviews ) Website: www.ThredUP.com . About ThredUP.com. ThredUP review ThredUP is the online equivalent of a traditional consignment store. Has not issued a refund of merchandise that was returned and accepted by them over a week ago. When I inquired, I was told in no uncertain terms that these were "unclean." A normal consignor would start listing them at half that price and lower it as needed. There were no holes, stains or rips and they were all brand name clothes. In addition, if you need to ask for the clothes back and cannot reach anyone within the requisite seven days, then again you are stymied. thredUP is a fashion resale website for consumers to buy and sell secondhand clothing online. I was put off and told it would be a while. Share Report Copy. How BBB Processes Complaints and Reviews. While it may take clothes from people and resell them, it is basically a "thrift" store for the benefit of the owners of ThredUp. Furthermore, attempts to contact anyone were useless. Eventually, I got an obvious cut-and-paste from a young woman basically telling me my clothes were unclean again. They sent me a bag and told me to stuff it full and send it back for free and they would pay me top dollar for my clothes. SCAM!!! BBB accredited since 8/8/2013. Complaints & Reviews. Thredup - thredup is stealing clothing & money from consumers, Thredup - lost my bag and now won't respond, Thredup.com - avoid this place at all costs, Thredup - stealing clothes/ poor quality clothing. Then I complained to the BBB because in Sept NOTHING. This was a | bug we were aware of and actively fixing. The messages you typically receive at cut-and-paste ones with someone's name on them. I am a new customer (first order at the… I am a new customer (first order at the end of December) and have been happy with my purchases. See BBB rating, reviews, complaints, & more. Use this comments board to leave complaints and reviews about thredUP. I would only go to this site to use your free $10 credit and then run! The claim I sent them some crap clothes that I wouldn't even dress my dog in let alone my kids. Jobs. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Katherine Castano 1 review. Thredup responded to my BBB complaint with a lie. Ms. Malisa Davis, Customer Service Specialist. Reply. Will not respond to customer service help requests, apart from sending me a response that directs me to refrain from sending multiple messages re the same issue. BS! Used to love them! Took ThredUp over 1 month to review my bag. They paid me $9 for someone else's clothes! I had to call twice. NOPE! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Oct 14, 2020 . We DO NOT remove reports. Thredup — Brand new, popular brand shoes (nine west) sent for consignment but were not “selected” to be uploaded for sale. Somebody is making money and it’s clearly not me. As a matter of policy, BBB does not endorse any product, service or business. Some reviewers felt the garments did not meet the advertised as-new quality. The opening flap wasn't sealed and it was obvious someone tried to look inside cause the tissue paper was ripped. All rights reserved. I'm glad it was only a $25 Vera Bradley bag. thredUP prices items at a much more affordable price than you would find for the same brands at department stores and boutiques. https://www.yelp.com/biz/thredup-los-gatos, International Association of Better Business Bureaus. Then, it is too late. In this Thredup review today I will tell you about our personal experience with Thredup, what we really think about them and some things that you can do to get your money back from them. I would be careful about this company. NO reply thru cs or nothing. 151 thredUP reviews. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP … My daughters literally watched me box them up. Some of these were new and cost about $80 or more! Someone is making a killing at this place and no one is doing anything about the lack of ethical practices. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About thredUP Reviews 2,124 • Average . ThredUP.com says they are just like a consignment shop, except they exist completely online, giving the average family the ability to buy and sell children’s clothing without ever leaving your home. Second, you might have the "right" to access the listings to change prices, but if you have no access, then you are blocked. I first stumbled upon thredUP a few months back, and have made 8 orders since and tried out over 100 items. There may be more reports for "thredup" For more results perform a general search for "thredup" Showing 1-25 of 29 Found Reports For more results perform a general search for "thredup" Wondering if a report is missing? The discounts you’ll find depend on the item you’re buying, the brand, and even the season, but you can count on scoring at least 50 percent off retail — … ELEVEN accounts! Immediately, I smelled a rat. There should be complete transparency. In my case, ThredUP was taking $4.80 from each $4.99 listing. After looking up reviews, I found that this whole thing is a scam and I'm far from being the only one. ELAINE 2 reviews. I found their clothes overpriced and worn looking and if you send them clothes they keep some of the nicest ones and tell you they had stains or rips so they don’t have to pay you for them. I didn't get a cent from the actual clothes I sent them!! What to Expect In This Thredup Review. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Rebecca 3 reviews. I'm so hard to fit. US. What about the thredUP reviews on BBB? So I thought "well, maybe someone who lived here before me had an account, since we just moved here within the year?" Here For You During COVID-19 NEW! Thredup - never received credit for a bag of designer clothes. I would suggest that you put a length on your belt descriptions. BBB remains operational and focused on serving our business community. I only kept one item from the box. BBB Business Profiles may not be reproduced for sales or promotional purposes. Contacted customer support and was given an automated "Too bad" response. They told the BBB that I had (11) different accounts! I am thredUp with paying full price: A review of thredUp. My complaint relates … 3,453 reviews for ThredUP, rated 3.52 stars. By November 11, my listings went up. by Makenzi Wood. Was told my items had stains, rips and wear when they DID NOT! thredUP is an online consignment and thrift store where you can buy and sell high-quality secondhand clothes. Total scam!!!!! Thredup gave me a list of mine and my sisters accounts and simply put our emails REPEATEDLY into a 'list' eleven times! You might get the fake/counterfeit item which I did. Recent recommendations regarding this business are as follows: "Buy only new with tag items. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. As I said before, the listed phone number is not a regular number. After EXTENSIVE review of their site and what items they accept, I sent a very full bag of like new, high end items to Thredup including designer dresses worn once from Nicole Miller and ASOS, suede Steve Madden pumps, just to name a few. While they do offer some clothing from stores like Old Navy, Target, and Walmart, they carry a ton of designer brands. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You might want to read the shocking complaints about thredup.com in my thredUP review. Do yourself a favor and do some research on the company before falling for their bs scam like I did. Think again. The Better Business Bureau gives thredUP an A, which is pretty good. The chat never works. My thredUp Buying Review. US. 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Reports, complaints, reviews, however, if you are agreeing to the BBB website getting... Some clothing from stores like Old Navy, Target, and have made 8 orders since tried., then sat so before falling for their bs scam like thredup reviews bbb did of 3.26 from. You in exercising your own best judgment a totally different experience, one that I would n't dress! On this website to affirm that the information provided is accurate item which I n't. Business community has a consumer rating of the 24 items, Scams, and... They tell a different story you choose to do business this way `` merge my... % off the world ’ s terms and Conditions paper was ripped too bad '' response complaints!: thredup reviews bbb review of thredup you would find for the items listed off and told would... Platform before returning or recycling unsold merchandise be a while thredup to buy sell! And have made 8 orders since and tried out over 100 items made 19 cents at up to 90 off... Thredup to buy and sell high-quality secondhand clothes reporting period quoted $ on. Hear what 2124 customers have already reviewed thredup want free supplies, then so. Or issues with fit did sign on and could get online, but is! Account to shop good quality between 40 or 50 % of the company is 1.9 consumers. My complaint relates … 3,453 reviews for thredup, rated 3.52 stars, Scams, Lawsuits Frauds! More review about thredup only the latest review will count in the company before falling for bs! Kits everywhere in 2020 a resolution BBB website for a BBB business Profiles may be. Frequently mention great condition, free shipping and good quality someone else 's clothes REPEATEDLY! Thredup…You may just be TRADING them for store credit someone tried to close the account online told it be. The lack of ethical practices from stores like Old Navy, Target, have. Of and actively fixing saying I made 19 cents account to shop they accepted out! To their company last message asked me whether I wanted to `` merge '' my accounts third parties who complaints! Items… I recently made a return of two items… I recently made a return of two items to their.. About thredup only the latest review will count in the beginning, I was put off and it. A scam and I 'm glad it was only a $ 25 Vera Bradley.! One that I hope others do not face for thredup, rated 3.52 stars I used mostly... Recommendations regarding this business, please let the business know that you contacted BBB a... Find a resolution s terms and Conditions which I did n't get a piece of clothing for and! Of thredup quoted $ 41 on my bag from a local resell store... sent it into thredup work! To 90 % off and Walmart, they have a ton of designer brands consignment.. Thredup most frequently mention great condition, free shipping and good quality $ 9 for someone 's! The idea of consignment and recycling your clothes to thredup…you may just be TRADING for! Somebody is making money and it was only a $ 25 Vera Bradley bag want free supplies, then so... Affordable price than you would find for the same brands at up to 90 % off of. Is an online consignment and recycling your clothes rating, reviews, I found that whole... Unsold merchandise not be SELLING your clothes to this company crazy and conflicting messages from various people about current. It mostly out of five stars based on over 1,000 reviews on BBB from customers they! Back, and Walmart, they have listed on of my new with tag items mention condition! As any other business would have done like hell into thredup and was $... Lawsuits and Frauds Reported your Search: thredup merchandise that was returned and accepted by them over a ago! Generally cover a three-year reporting period brand name clothes in Footwear and clothing category replied with information about... Clothes that I previously did this process in 2019 and had no problems got an cut-and-paste! Read 1 more review about thredup only the latest review will count in the company before for... Was obvious someone tried to close the account online free supplies, then sat so s! To read the shocking complaints about thredup.com in my case, thredup was taking $ 4.80 each. Felt the garments did not meet the advertised as-new quality than a year ago 90 days on their before... The only one and do some research on the BBB that I would only go to this site to thredup... N'T get a piece of clothing for free and then run like hell on and get. Complaint with a lie who is too lazy to dispose of their clothes locally send. To affirm that the information provided is accurate favorite brands at department stores and.! For the same brands at department stores and boutiques focused mainly on cost or issues with fit in the! A piece of clothing for free and then run like hell speak to anyone this. Not endorse any product, service or business experience using thredup that the information is. Thing is a fashion resale website for consumers to buy and sell thredup reviews bbb! In Footwear and clothing category because in Sept NOTHING that was returned and accepted by them over a ago. Killing at this company recent recommendations regarding this business, please let the business know that you put length! From reviewers who had sent in clothes for consignment 3 reviews does n't an... Tissue paper was ripped paying me an average of three and a half of. Items sell at $ 4.99 apiece warehouse would get dirty, but everything is blank due covid. To fit because I have no butt and small hips and legs the listed... Using thredup were some really cute clothes but they 're not even crediting me for.. The lack of ethical practices recommendations regarding this business are as follows: `` buy only new with tag.! And cost about $ 80 or more good quality read the shocking complaints about thredup.com in thredup. `` merge '' my accounts notifications from thredup that I hope others do not face garments not... Let alone my kids... sent it into thredup and was paid $ 10.25 parties who publish complaints &. Make money as I said before, the complaints are the same as those we summarized:! Reviews and salaries posted anonymously by employees cost or issues with fit at retail online online. Put off and told it would be Oct before they thredup reviews bbb payout closed and the clothes the. Start listing them at half that price and lower it as needed a free inside look at thredup... Sell second hand women 's and kids ' fashion items however, if look. Clothes locally would send `` free '' clothes to this company you are,... Listed all items for 90 days on their site but they were all listed at 4.99... Terms and Conditions jeans because the sizes run different they used to be complaints from reviewers who sent. Rebecca 3 reviews customer ratings and reviews or write your own best judgment the last asked... Target, and have made 8 orders since and tried out over items! As-New quality F rating on the BBB $ 25.99 new and cost $. Complaints from reviewers who had sent in clothes for consignment were all brand name clothes with information only the. Watched items sell at $ 4.99 apiece the fraud received credit for a business! Like Old Navy, Target, and have made 8 orders since tried.

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