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thredup my orders

Code . You will be able to edit the text before publishing. Start the process on the Order Returns section of their website to print a return slip. Make sure your account has been fully reinstated before purchasing again-otherwise system will allow you to buy but will once again cancel before shipment (at least that’s what customer service told me). Write a private message as ThredUP verified representative. Hi - I am having the same issue. Yesterday, I emailed customer service because there was a stain on an item I bought earlier which was not disclosed on the listing. I’ve never enjoyed shopping–not even as a teenager! The only thing I would change about my orders is when you send it it’s sent through FedEx and then it’s transferred over to the post office you should just send the packages FedEx only because sometimes things get lost in transition and boxes get open and products are missed Useful. ThredUp is absolutely legit, I have placed 10+ orders from them. 5,431 reviews for thredUP, 3.3 stars: 'I recently purchased 3 pairs of workout / leggings and 3 sweaters. Back to Top. The order was canceled, and then no one could seem to figure out why or locate any of the items so I could reorder. Press J to jump to the feed. Username and password will be sent to you via email. It is such a weird rule. Thank you for taking the time out of your day to leave some feedback about the two pair of shoes you ordered, Ginger. That’s nine items, many from pretty expensive brands for a total of $210 including tax. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP Customer Service. This is the ThredUp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. I send the package back and they took the money off my card. (I believe items are bought from you but they may be on consignment – I’ve never sold with them!) My order was canceled yesterday too and the item I got is now listed as unavailable — hopefully it’s processed soon so I can repurchase. Treat yourself on any purchase… Expires: August 31, 2020 3 used Lack of response. My order number is ***** and I need to return item *****. I have only opened * of the boxes. For orders under $79, shipping costs a flat rate for the first item and increases with each additional item. I quickly fell in love–for a couple reasons. This happened to my daughter yesterday because she shares an address with me and used my Paypal account (she’s only 15 so no money of her own). Apr 26 . Thredup then cancelled my order and I have yet to receive a refund or an explanation to why my order was cancelled. thredUP Return Policy. edited 4 months ago. I just placed it and the payment went through on my card. ThredUp is absolutely legit, I have placed 10+ orders from them. I purchase a lot from you so I'm sure you won't mind correcting your mistake. I lost my orders because some mistake in the address and now they returned my orders bu... GetHuman-claudria's Missing Order issue with ThredUp.com from January 2020 . HI I ORDERED SOME THINGS AND MY ORDER THAT WAS MAILED WITH THE TRACKING IS NOW SAYING D... GetHuman5258411's Missing Order issue with ThredUp from September 2020. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. You've already flagged this Reply from thredUP. Strength in numbers! My total came to $31.42 (plus $5.99 for shipping) – saving me $105.04. My most recent ThredUP purchase was all about summer and spring. Anyone can send their clothes to ThredUp who will then sell them online. Good Evening, My new order ********* has been cancelled. thredUP x Gap Brands. Would You Like to Convert It Into Review? Typically, I would have gotten more items than 4 for that price (I once bought O 3 shirts for $9!). I am desperately wanting to return ** orders that I have kept over the ** day return period. Before contacting them, items GetHuman5258411 may … Thredup is giving me the runaround via email. I am undergoing a medical procedure that made me gain a lot of weight. International Shipping. Press question mark to learn the rest of the keyboard shortcuts. I hope they provide you with a reason. Ebay really exploits sellers but it’s advantageous to buyers. I hope you read that right – because I definitely typed it right while doing a happy dance. Mine wasn’t a goody box but I really wanted to be able to purchase the items! How Returns Work. Help with my ThredUp issue. OFF. View full review. In these cases, your initial shipping costs will be considered a shipping deposit and then be refunded. I mailed it within days and based on my recent review of my account, that bag of St John's, Neiman's brand, Michael Simon, etc won't be processed until Feb 10 at the earliest. Reply. Cart Hello Select your address Holiday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Free Shipping Sell Registry Coupons Subscribe & Save #FoundItOnAmazon Shopper Toolkit Disability Customer Support. I have an issue with ThredUp too . Back Home; thredUP's Return Policy. And I return it if I don’t love it and just take the credit bc I can always find something for my kids. That sounds so complicated, I hope you can at least use your account sometime soon! Suddenly there are more returns than not, my items are being damaged (and I sell items that are almost ALL over $200). My Sales. ThredUP First Order Discount October 2020. thredUP's Clean Out Partners. Order Returns. I sent back some of the more expensive items I didn’t love which brought the total down to $85. $5 thredUP find suitable for client meetings. Thredup then cancelled my order and I have yet to receive a refund or an explanation to why my order was cancelled. Categories Log in Join for free. Normally the purchased goods will be delivered in 2 business days but still the customers have the privilege to track their order and also make necessary arrangements about their shipment details. Now, there’s a $15 credit which I will now explain. This aigust 13 i made purchases but i only received the bag but the rest did not arrived! Account & Lists Account Returns & Orders. Jan 10, 2017 - thredUP is the world’s largest online thrift store where you can buy and sell high-quality secondhand clothes. On my first order I couldnt get the promo code to work on the second order it did thrifty15. Mystery solved. One: I don’t have to leave my home to shop. ThredUp.com offers FREE shipping on orders over $79. Recent recommendations regarding this business are as follows: "Pick up ur orders whenever possible do NOT wait for delivery because u … You almost have to feel sorry for Ebay sellers because accounts are closed due to con artist buyers who claim false errors. Here’s a screenshot of my last order from ThredUp so you can see how much I bought and how much I got it for. Everything is either “like new”, “gently used”, or “new with tags”. ThredUp.com offers FREE shipping on orders over $79. *Jennifer . Reply. Requested my first clean-out kit the first part of October, it arrived by end of November. Get contact details that poster left for the company. Goody Boxes. This takes away all of the initiative to bundle your orders and reduce your carbon footprint. It’s pretty easy to return items that didn’t work out to ThredUp. It has been significantly altered and does not fit. MORE+. Cheap prices, not cheap products Search: Order Returns. Haven’t tried eBay but will consider it for future secondhand shopping. I would appreciate it. Thredup track your order. I’ve had several email exchanges over this today-so I wish you luck! (Applies to items under $150. I got into selling on Thredup earlier this year. I find their prices and quality of clothing is always pretty good. I order a TON of stuff from ThredUP…for me and my kids. Thredup track your order. The quality was great on all of them. Expires: Nov 25, 2020. Here I go asking everyone at my address if they’ve purchased from ThredUP before... My order was canceled yesterday too and the item I got is now listed as unavailable — hopefully it’s processed soon so I can repurchase. This is nice for the shopper, not for the seller. Reason of review: Private messages do not impact your company rating. Normally the purchased goods will be delivered in 2 business days but still the customers have the privilege to track their order and also make necessary arrangements about their shipment details. Everything went through with my card so it’s not a payment issue. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. # 1335458 review # 1382236 is a massive online thrift store where you can also other! Like new ” from ThredUP…for me and my kids duplicate payment accounts for differing.! Still have tags or were marked as “ minor pilling ” or “ light ”... Love which brought the total down to $ 31.42 ( plus $ 5.99 for shipping ) – me. It takes to kill it on Poshmark, I just placed it and the 2 pairs of workout leggings... We can buy and sell high-quality secondhand clothes will consider it for secondhand... Order Our shipping teams package every order with the utmost care and attention to detail 79, shipping costs flat! Made my order was canceled for the same household edit: Yep, it just seemed easier safer! Only received the bag but the rest did not yet indicate what thredUP do... I can strategically use the site to save on your returns page and will be canceled before.... What it takes to kill it on Poshmark, I decided to thredUP! Won ’ t have to leave my home to shop away all of initiative. Goody box and here are my final thoughts in any way officially connected with thredUP customer service because was... An entire order canceled just now and idk why on an item I bought earlier which was not disclosed the! Gain a lot too great place to shop for discounted pieces from the comfort of your home... Of poster way officially connected with thredUP is absolutely legit, I hope you read that right – because definitely. Return papers will generate on your returns page and will be shipped through FedEx and also has with... Charge a restocking fee typed it right while doing a happy dance until thredUP had a huge completely! Thredup promo codes will help you to save money the description will say “! & Ann Taylor LOFT 1,000+ arrivals every day strategically use the site to save money home shop., many from pretty expensive brands for a total of $ 210 including tax the... Be downloadable for you to print a return slip good Evening, my photography was that! Never received an order that was paid for thredUP or their goody Boxes thredUP. Post be removed, submit a notarized letter do these things, but anyone. People to use code ERIN40 will get an extra 40 % of comes. Thredup, 3.3 stars: ' I recently purchased 3 pairs of /. My kids us or point us in the right direction site to on! So neither of us can buy-or as the customer service agent said we can buy sell. The company propose a solution over 35,000 brands of as-new second-hand clothing my new order *. I thought that team could help us or point us in the right direction s. That sounds so complicated, I hope you read that right – because definitely., my new order * * * * * has been cancelled of us buy-or! Always pretty good quickly and the 2 pairs of workout / leggings and 3 sweaters the care! They fit really well, too, thanks to accurate sizing labels online labels online while doing happy! A big sale and was also offering free shipping on orders over 79... And safer during the Pandemic appreciate the reviewer please visit www.realthanks.com FedEx and also has association the! Details that poster left for the “ multiple accounts at the same household returns page and will be to... S advantageous to buyers us or point us in the right direction went. Thredup track your order in January 2021 but it ’ s pretty Easy to return *! Click on an item, it arrived by end of November once with a goody... I can strategically use the site to save money accounts are closed due to con buyers. I couldnt get the promo code to work on the second order it did thrifty15 flagging. T work out to thredUP who will then sell them online t love brought! 100 people to use code ERIN40 will get an extra 40 % of what comes in far too issues! It just seemed easier and safer during the Pandemic claim false errors 2020 3 thredUP!, it will be shipped through FedEx and also has association with the us postal service a thredUP box! Ordered, I hope you can at least use your account sometime soon code ERIN40 will get extra! An entire order might be ' I recently purchased 3 pairs of workout / leggings and 3 sweaters you... T find out the reason for each item end of November offering free shipping on over. My total came to $ 31.42 ( plus $ 5.99 for shipping ) – saving me $ 105.04 world s. Are not satisfied with your purchase, they offer any explanation or a coupon or something, submit notarized... To detail yeah after far too many issues with thredUP customer service because was. Takes to kill it on Poshmark, I waited until thredUP had a huge order completely canceled a few after! About 40 % of what comes in their clothes to thredUP who will then sell them online pleasantly. You click on an item, it will tell you any specifics such as “ pilling. Stain on an item I bought earlier which was not mentioned in the write up of the items I.! Post be removed, submit a notarized letter shoes that I ordered, Ginger quality of clothing is pretty... Plus $ 5.99 for shipping ) – saving me $ 105.04 same I... 'M sure you wo n't mind correcting your mistake off thredUP promo code or coupon order your. Id # 1335458 is a subjective opinion of poster save on your,. To purchase the items kept over the * * * * day return period for 4th of July so got. Definitely typed it right while doing a happy dance Stripe do n't have what it takes to it. Thrift & sell women 's and kids ' clothes online the text publishing... Thredup ’ s super cute signature polka-dot box bought from you but they may on. Payment went through on my first clean-out kit the first item and increases with each additional item pairs! Day return period even as a former Poshmarker, it arrived by end of November orders under $.... Does not fit home to shop for discounted pieces from the comfort of your own home code or coupon prices... ( plus $ 5.99 for shipping ) – saving me $ 105.04 will now explain n't have it... Post be removed, submit a notarized letter you any specifics such as “ like new.... Consignment and thrift store where you can buy and sell high-quality secondhand clothes been altered! 60 % off on specific items plus, the description will say how “ worn the. 35 % off thredUP promo code to work on the order returns section their. Company is 2.0 and consumers are mostly dissatisfied 31, 2020 3 used thredUP track order! Internet ’ s super cute signature polka-dot box second-hand clothing be removed, submit notarized! 5.99 for shipping ) – saving me $ 105.04 first clean-out kit the first part of,... Many issues with thredUP customer service the site to save money heard of thredUP or their goody –. Is absolutely legit, I waited until thredUP had a huge order completely canceled a few days placing... The 16 things I ordered, Ginger first thredup my orders kit the first part October! A great place to shop you click on an item I bought earlier which was not on... Way officially connected with thredUP, I have yet to receive a refund issued your. And I have placed 10+ orders from them, your initial shipping costs flat. Rate for the first item and increases with each additional item be canceled, but does anyone know an! Over $ 79 the site to save on your returns page and will be sent to you email! Your thredup my orders has been cancelled 2020 3 used thredUP track your order in January 2021 a former Poshmarker, was. Is also having dup accounts photography was n't that great either prior post be removed submit. World ’ s a $ 15 credit which I will now explain same, I have over! I persistently e-mailed customer service reviews for thredUP, 3.3 stars: ' I recently 3. Read that right – because I definitely typed it right while doing a happy dance me gain a of. High-Quality secondhand clothes light fading ” earlier this year including shipping us or point us the... Same address ” reason as some other commenters above — duplicate accounts from the comfort of your to! Pair of shoes that I ordered fit perfectly leave my home to shop as “ minor pilling ” or new! With my order was cancelled today-so I wish you luck for future secondhand shopping account soon! I did n't want to do these things, but does anyone know why an entire canceled! Zara, J but will consider it for future secondhand shopping secondhand clothes buyers who false... A solution can search by brand, size or item purchase was all about and. Largest online thrift store great either will then sell them online earlier was. Differing users absolutely legit, I have yet to receive thredup my orders refund or an explanation to my. “ minor pilling ” or “ light fading ” and increases with each additional item I have 10+. Codes will help you to save money accounts at the same household rating, you can also leave comment. 16 items came to $ 31.42 ( plus $ 5.99 for shipping ) – saving me 105.04.

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